Customer Service Representative
Position Description
RESPONSIBILITIES: We are looking for a Customer Service representative
with excellent communication and organizational skills. Responsibilities will
include the following:
Help develop and execute the ordering process for telecommunication
services including interfacing with suppliers and customers
Work with company programmers to develop a tracking process for
supplier services
Assist Accounting department in commission reconciliation with suppliers
Support customers with product and supplier questions
QUALIFICATIONS:
Understanding of telecommunications products and services
2 to 3 years of customer service experience
Excellent communications and organizational skills
Ability to work in a start up environment
Must be able to manage multiple projects
TeleBright is proud to be an Equal Opportunity Employer.
Rate Entry Analyst
Position Description
RESPONSIBILITIES: This individual will be responsible for managing the
process of telecommunication tariff and rate entry. Must have excellent communications
and organizational skills with the ability to interface with our programmers and
telecom suppliers. Responsibilities include:
Define a winning strategy for tracking and measuring new marketing
campaigns.
Understand and input telecommunication rates from major suppliers
Assist in customer care situations with respect to telecom plans, pricing
and promotions
Responsible for reports to track the performance of customers and
visitors site interaction and communicate information to relevant team
members and suppliers
QUALIFICATIONS:
Experience and/or knowledge of Long Distance, Local, Wireless, DSL and
Internet Access services. An eagerness to work hard in a fast-paced start-up environment
is essential. This role demands extensive knowledge of telecommunication rates
and tariffs. We are looking for a team player that will thrive in an exciting,
demanding and rewarding role in the E-commerce space. Candidate needs to be
organized and capable of thinking creatively to help grow the business. Must be
able to manage multiple projects simultaneously as well as possess solid
prioritization ability. Experience with the telecommunications industry is a must.
TeleBright is proud to be an Equal Opportunity Employer.
Product Marketing Manager
Position Description
RESPONSIBILITIES: As the individual responsible for product management activities, the Product Manager will be a key player within the Marketing team. Main areas of responsibility for this position include:
Define a winning strategy for introducing and promoting product
offerings.
Manage content specific to products.
Research and introduce new products and make
strategic recommendations.
Track online results for promotions within the product categories.
QUALIFICATIONS: An eagerness to work hard in a fast-paced start-up environment is essential. Furthermore, this role demands a well-oiled brain, a "can-do" attitude and outstanding communication, product management, and marketing skills. In short, we’re looking for a team player that will thrive in an exciting, demanding and rewarding role in the E-commerce space. A BS/BA and 3-5 years in a telecom product management role, with an established track record of setting and exceeding performance goals is required.
TeleBright is proud to be an Equal Opportunity Employer.
Marketing Analyst
Position Description
RESPONSIBILITIES: As the individual responsible for tracking marketing programs,
the Marketing Analyst will be a key player within the Marketing team. Main areas
of responsibility for this position include:
Define a winning strategy for tracking and measuring new marketing
campaigns.
Manage the day-to-day relationships with external vendors including
mail houses, design firms and agencies.
Create measurement tools for customer acquisition and retention
programs.
Manage the fulfillment process for marketing promotions.
Maintain reports tracking the success of marketing campaigns and
communicate the information to relevant team members.
QUALIFICATIONS: An eagerness to work hard in a fast-paced start-up environment
is essential. Furthermore, this role demands a well-oiled brain, a creative,
"can-do" attitude and outstanding communication, writing, and marketing skills.
In short, we’re looking for a team player that will thrive in an exciting,
demanding and rewarding role in the E-commerce space. A BS/BA and 1-3 years
in a marketing role, with an established track record of setting and exceeding
performance goals is required. Candidate needs to be organized and capable of
managing multiple projects simultaneously. Experience with the Telecommunications or
internet industry is a substantial plus.
TeleBright is proud to be an Equal Opportunity Employer.
Sales Manager
Position Description
RESPONSIBILITIES: As the individual responsible for creating new business opportunities, the Sales Manager will be a key player within the Sales and Marketing teams. Main areas of responsibility for this position include:
Define a winning strategy for developing new sales opportunities.
Develop and maintain relationships with online partners to cultivate new
business to achieve revenue objectives.
Manage ongoing relationships with customers ensuring that
contracts are successfully upheld.
QUALIFICATIONS: An eagerness to work hard in a fast-paced start-up environment is essential. Furthermore, this role demands a well-oiled brain, a creative, "can-do" attitude and outstanding communication, sales and marketing skills. In short, we’re looking for a team player that will thrive in an exciting, demanding and rewarding role. A BS/BA and 3-5 years in a sales or marketing role, with an established track record of setting and exceeding performance goals is required. Candidate needs to be organized and capable of thinking creatively to secure new business. Must be able to manage multiple projects simultaneously as well as possess solid prioritization ability. Experience with the Telecommunications industry is a plus.
To apply for a position at TeleBright, e-mail your resume to: jobs@telebright.com.
TeleBright is proud to be an Equal Opportunity Employer.